Monday, April 12, 2010


Robert D. Frank

Architect/Retail Space Designer
§ Award-winning retail design leader for companies such as Starbucks and Argonaut U.S., providing strategic direction and management to international workgroups in multiple worldwide locations
§ Outstanding interpersonal and relationship building skills, promoting committed, successful cross-functional and cross-regional teamwork in specific areas such as creative design, procurement, channel programs, and operations
§ Recognized for strategic management expertise across multiple entities and players while helping to create profitable projects worldwide, both within specific brand requirements and ahead of the global retail trends
§ Legacy of establishing strong professional working relationships with clients, owners, colleagues, and consultants
§ As an in-house team leader, instrumental in achieving departmental goals and objectives, while engaging and coaching teams to their highest levels of performance and commitment to the organization
Core Competencies
§ Sustainable design and business development expertise encompassing retail environments, branding, creative team management, business strategy, and prototype rollout
§ Architecture and design project management skills, including creation of layouts, fixtures, and renderings
§ Extensive experience with international client account management in the retail commercial sector.
§ 2D and 3D design software expertise
n Architectural Retail Designer
The Argonaut, San Jose, California, March 2011 – present
Architectural retail designer focused on designing retail design spaces for Apple Computer Co. in international markets
Key contributions:
§ Interpreted design briefs received from international market partners to design spaces to meet needs of both markets and customers while maintaining brand standards
§ Responsible for managing internal design team, including project managers, drafters, and Cinema 4D rendering team
§ Created Apple Shop layouts, including fixture placement and integration, site survey reviews, shop drawings, renderings, and BOMs
§ Ensured that design execution reflected consistency with company objectives and architectural standards as well as maintaining integrity of brand image
§ Worked with senior executives and development teams to create, manage, and implement fleet-wide initiatives
§ Participated in developing and presenting new design concepts
§ Completed 408 design projects in the last year, including introduction of Apple Shop to major retailers such as Target, Walmart, and Best Buy

n Design Manager
Starbucks Coffee Company, Seattle, Washington, March 2005 – February 2009
Design leader focused on directing Middle East and Central European-based and in-house design of an average 90 new stores per year, and managing country-specific existing store portfolio (Saudi Arabia, Lebanon, Kuwait, Jordan, U.A.E., Bahrain, Oman, Egypt, and Russia)
§ Winning design solution for Le Louvre Museum, Paris, France’s retail competition for design of Paris Flagship store (which won MAPIC Cannes award 2007)
§ Store Design of the Year finalist in 2008 for opening of Russian market; assisted in development of concept design solution for exterior kiosk and developed concept design solution for small-footprint store
Key contributions:
§ Responsible for $12M yearly budget; managed and created designs for the entire year’s store count.
§ Guided in-house production design team in providing feasibility studies, schematic design and space planning, finish and artwork selections, design drawing implementation.
§ Provided executive direction and leadership to local store development teams via market visits, design clinics and training, store tours, on-site construction support, and daily project communication
§ Ensured that design execution reflected consistency with company objectives and architectural standards as well as maintaining integrity of brand image
§ Developed comprehensive renovation strategy for Middle East region’s existing store portfolio (200+ stores)
§ Communicated market status and deliverables to executive leadership team
§ Identified and managed resources needed for design team to meet agreed schedules; anticipated needs to meet workflow
§ Provided team members with coaching, feedback, and developmental and career opportunities while building effective teamwork practices
§ Participated in developing new concept designs to lead Starbucks store designs into the future
n Intern Architect
Poirier Associates P.C., Murphysboro, Illinois / HMB Architects, Carbondale, Illinois, October 2000 – December 2005
§ Responsible for client management, design development, and project execution for commercial and residential projects
§ Developed construction bid documents, including coordinating integration and production of consultant documents for preliminary as well as schematic design phases of each project managed
§ Administered project documents, including progress pay requests and bid documents
Education & Credentials
Southern Illinois University, Carbondale, Illinois
BS in Architecture
National Council of Architectural Registration Boards (NCARB)
Intern Development Program (IDP) certification 2006
Decorated Veteran of U.S. Army Special Forces (1985-1993)
§ Microsoft Office Suite
§ Adobe Creative Suite, including Illustrator, InDesign, and Photoshop
§ Architectural applications, including AutoCAD, Micro Station, Vectorworks, SketchUp, and Autodesk VIZ 3D
§ Familiar with both Windows and OSX Lion operating system

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